Returns & Exchanges

At Flojos Sandals, we want you to love every step you take in our footwear. If you are not completely satisfied with your purchase, you may return or exchange your unworn sandals within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Place the unworn sandals in their original packaging and include the provided packing slip to ensure a smooth processing experience.

3

Label and Ship

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.

4

Receive Refund or Exchange

Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new pair within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing